ASSET MANAGEMENT & EQUIPMENT DEPOT SERVICES
Not Your Typical Asset Management
Many companies claim to be experts in corporate Asset Management but are usually antiquated and outdated in their methods. At GoExceed, we go about Asset Management using state-of-the-art system integration, fair market device assessments, plan optimization analysis, industry standards compliance, and SPEED. We move at the pace that your business not only deserves, but that it EXPECTS. GoExceed has been a leader in the IT hardware market space for over 17 years. Our experience managing mobile phones, tablets, desktops, laptops, and servers has allowed us to implement Asset Management as a core competency of our business model.
GoExceed Inventory Portal
“Managing my inventory and hardware has never been more important due to the rising costs of mobile devices and services. GoExceed created a strategic plan and provided me the visibility into my assets.”
- Track mobile devices via asset tagging, type of device, IMEI, etc.
- Unlimited device status updates: Being Repaired, Available, Checked Out, Recycled, etc.
- Detailed device report
- Help Desk integration
- Onsite Check-out
- Certificate of Disposal & Recycling is awarded which eliminates your businesses liability for recycled and disposed of assets.
Corporate Device Collection
- Track smartphones and tablets that are no longer in use due to upgrades or terminations.
- Send out instructions to return devices.
- Set intervals for follow-up communications if devices have not been received after first communication.
- Inventory portal can be used to track devices and update device status.
- Reports can be sent directly to your HR department so the appropriate cost center can be billed for unreturned devices.
iCloud Corporate Lock
- GoExceed will work with the wireless carriers in order to obtain proof-of-purchase documents for your locked Apple devices.
- We have a very strong success rate compared to individual consumer unlock requests.
- Locked devices have a $0 recyclable value.
- Device is completely wiped of all data and account is removed if possible. (application to Apple for ID unlock is sent, Google accounts are irretrievable)
- GoExceed will thoroughly test speakers, microphones, screen, buttons, cameras, battery, proximity sensor, WiFi, Cellular antenna, etc.
- All equipment is cleaned by hand, sanitized and packed.
- If the device will no longer be used, GoExceed can process the device for recycling/buyback.
Help Desk Integration & Support
- 24/7/365 US based help-desk support.
- GoExceed can integrate with any help desk system. (Zendesk, Servicenow, Helpshift, etc)
- Concierge service for ALL mobile carriers.
- Deployment: Devices and Software.
- Warranty Services: replace/repair lost or broken devices.
- Kit & Bundle: Bluetooth headsets, cases, car chargers, etc.
- MDM managment: Airwatch, MobileIron, MaaS360, inTune.
Cost Center Allocation
- Employee accountability for their individual usage. (data, etc)
- Accurate user billing based on group data usage. (individual data billing verses larger shared data pool groups)
- Assign individual employees within a shared pool to specific cost centers.
- Correct Bill Back
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