24/7/365 USA Based Help Desk Support
USA-based help desk support team handles all carrier requests with a focus on optimization. From activations, deactivations, moves, adds, changes, and more, we will customize the level of support your business requires with optional 24/7 care.
Ticketing & Procurement Systems Integration
GoExceed can integrate with any Help Desk system. Unlike many of our competitors, we integrate with the SYSTEMS YOU ALREADY USE.
It’s just one more example of how GoExceed compliments your current landscape and works tirelessly to save you time and bandwidth.
HELP DESK SERVICES
Device Deployment & Services
- Deployment of your devices to your employees worldwide
- Warranty Services: replace/repair lost or broken devices
- Kit & Bundle: Bluetooth headsets, cases, car chargers, etc.
- Refurbished Devices to offset carrier costs
Plan Changes & Updates
- Concierge service for ALL mobile carriers
- Activations, deactivations, moves, adds, changes, etc
- Over-the-air software updates pushed directly to your devices
- End-user problem resolution: 24/7/365
- MDM managment: Airwatch, MobileIron, MaaS360, inTune
- Optimization Portal: consolidate carrier data effortlessly.
- Help Desk ticketing integration (Zendesk, Servicenow, etc)
- Maintain your current Help Desk process flow.
Book An Online Demo Today!
At GoExceed, we never offer "pre-boxed" solutions. Let us get to know a little about your organization so we can custom tailor solutions that fit your mobility landscape.
During our demo, we would be happy to talk about any or all of our core competencies, which include, but aren't limited to:
- Real Time Data Monitoring - Carrier Invoice Accuracy - 24 hour Mobile Care - Contract Negotiations
- Asset Management - Help Desk Integration - Cost Center Allocation - Analytics Portal (Power BI)
CONTACT US >
Allow us to speak with you and your team personally to answer any specific questions.